Frequently Asked Questions

Maintenance / How do I Upgrade my Orca Email Archiver?

How do I Upgrade my Orca Email Archiver?


Intradyn Release does three to four updates to its Archiving Operating System (AOS) every year. The updates include new features, enhancements to current features, security updates and bug fixes.

NOTE: It is recommended that you keep your email archiving solution up-to-date with the latest software.

The current version of AOS is visible at the bottom of every page.

Orca upgrade

 

 

 

 

 

Click on Maintenance tab > Update Now

archive emai

 

If you have the latest software you will see message like this.

email archiving

 

 

 

 

 

 

 

If software updates are available you will see the following screen.

archiving email orca

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Click on View Release Details to read the detail release notes on all the packages.

orca email upgrade

 

 

 

 

 

 

 

 

 

 

Click on “Return to Update Page

email_archive_orca_6

 

 

 

 

 

Click on Install button to start update

upgrading orca

 

 

 

 

 

 

 

 

Click “OK” to confirm that you want to upgrade the system

email archive

 

 

 

 

 

The upgrade system will start and will update the system. You will see the following screen.

intradyn orca email upgrade

 

 

 

 

 

 

Click on the link “here” to see the status

NOTE: It might take a some time for the status to be available.  You can also click on Status tab > System Status menu item to get to the same place.

NOTE: The upgrade process is in Active Jobs area.  If you don’t see it here, see below in the Inactive Jobs area.  The processes move once to Inactive Jobs once they finish.

orca email archive

 

 

 

 

 

Click on magnifying glass icon to see the details of upgrade process.

At this point the upgrade process is downloading the software packages to you email archiving solution.

email orca archive upgrade

 

 

 

 

 

 

 

Once all the packages are downloaded successfully the upgrade process will start the installation.

email archiving system

 

 

 

 

 

 

 

 

 

 

The detail status screen will tell you when the upgrade process has completed the software updates.  End Time  will tell you when the upgrade process finished its work.

orca email upgrade

 

 

 

 

 

 

 

 

Congratulations! your email archiving solution is upgraded to the latest version of the software.

 

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